Anglian Internet is a family run, independent firm that has been in business for over 20 years.
Made up of a dedicated team of IT professionals, we pride ourselves on being able to provide a wide range of reliable solutions to suit your needs, at the right cost.
Our Support team provide cost effective IT Support, Cloud Services, Servers and Office 365 to business customers across Norwich, Norfolk, Suffolk and East Anglia.
Improve your Business ITOur Workshop in Norwich offers PC repairs, Laptop repairs, Apple repairs including iMacs, MacBook’s, iPhones and iPads, Tablet repairs, along with repair of AV Systems and any other electronic repairs.
View Supported RepairsWe can provide your business with a comprehensive VoIP telecoms solution, along with Broadband and Leased Line services across Norwich and Norfolk.
View our Telecom ServicesOur Web development team in Norwich can help with Linux and Windows web hosting services, domain names, emails, web space and web design.
View Hosting PlansBrowse our massive range of IT Equipment, PCs, Laptops and Accessories. Buy Local in our Norwich store or buy online with confidence on our Secure Shop and receive rapid shipping!
Purchase In-Store or OnlineWe can provide your business with unlimited technical support over the phone or via remote support no matter where you are in the world.
Receive Dedicated SupportA laptop that becomes uncomfortably hot during a video call, makes a constant whirring sound or suddenly slows down is doing more than causing an annoyance. If you are asking, “why is my laptop overheating?”, the device may be protecting its components by reducing performance - or it may be warning that a fault needs attention.
Some warmth is normal. Laptops contain powerful processors, batteries and graphics hardware in a compact case, with limited space for airflow. The concern starts when the base becomes excessively hot, the fan runs at full speed for long periods, programs freeze, or the laptop switches itself off. Acting early can prevent lost work, damaged components and a more expensive repair.
Overheating happens when your laptop generates more heat than its cooling system can remove. The system usually consists of air vents, a heat sink, a cooling fan and thermal paste, which transfers heat away from the processor. A problem with any of these parts, or a workload that exceeds what the laptop can comfortably handle, can cause temperatures to rise.
The cause is not always a major hardware failure. A dusty vent, a browser full of active tabs or using the laptop on a duvet can be enough to restrict cooling. Equally, an older device with a failing fan or dried thermal paste may require workshop attention rather than a quick adjustment at home.
Dust is one of the most common causes of overheating, particularly in laptops used daily in homes, offices, workshops or shared spaces. Over time, dust builds up in the fan and heat sink, forming a layer that traps heat and reduces the amount of air moving through the case.
Check that the vents are clear and that the laptop sits on a hard, flat surface. Sofas, beds, cushions and even a thick tablecloth can block underside vents. Raising the rear slightly with a purpose-made laptop stand can improve airflow, but it will not solve an internal dust build-up.
Avoid pushing a vacuum cleaner nozzle directly against the vents. Static electricity and excessive force can cause damage. Compressed air can be useful when used carefully, but on a heavily clogged or older machine, a professional internal clean is the safer choice.
Modern software can place a surprising load on a laptop. Video editing, gaming, CAD applications, large spreadsheets, cloud synchronisation, multiple browser tabs and video meetings can all increase processor activity. If several run together, the laptop may become hot even when its cooling system is working correctly.
Open Task Manager by pressing Ctrl, Shift and Esc, then review which applications are using the most CPU, memory or disk activity. Closing unnecessary programs may quickly reduce heat and fan noise. A web browser is often the culprit, especially where many tabs, extensions or media-heavy websites are left running all day.
For business users, regular high temperatures during normal office work can also indicate that the laptop is under-specified for its role. A machine purchased for email and documents may struggle when asked to run multiple Microsoft 365 applications, security tools, remote desktop sessions and video calls at the same time.
A laptop fan should spin up when the system is working hard and settle when demand reduces. A fan that makes grinding, rattling or clicking noises may be worn out. No fan noise at all while the laptop is very hot can also be a concern, although some newer systems are designed to run quietly at low loads.
Thermal paste can deteriorate with age. When it no longer transfers heat efficiently between the processor and heat sink, temperatures rise quickly under load. Replacing a fan or applying new thermal paste involves opening the laptop and handling delicate components. It is generally best left to a repair technician, especially on slim laptops and Apple devices.
A laptop can overheat because a process is working continuously in the background. This may be a legitimate system update, an antivirus scan, a cloud backup or an application that has stopped responding properly. Restarting the laptop is often a sensible first step, as it clears temporary processes and allows you to see whether the heat returns.
If high CPU use persists, check for operating system and driver updates. Out-of-date graphics or chipset drivers can sometimes affect power management and fan control. Unexpected activity can also be a sign of unwanted software, so run a reputable security scan and remove programs or browser extensions you do not recognise.
Do not ignore this on a business laptop. Persistent background activity can affect productivity, battery life and security as well as temperature. It is worth investigating the cause rather than simply accepting a noisy fan as normal.
Start by saving your work and shutting the laptop down if it is extremely hot, repeatedly crashing or displaying a temperature warning. Let it cool naturally on a hard surface. Do not place it in a fridge, near an open window in wet weather or directly in front of an intense fan heater. Sudden temperature changes and moisture can create further problems.
Once cool, use the laptop on a desk or table with clear space around its vents. Disconnect non-essential accessories, close demanding applications and restart the machine. If it only overheats while gaming, rendering video or running specialist software, reduce graphics settings or run fewer tasks at once. That is a practical compromise on an older laptop, although it may not be acceptable if the device is needed for professional workloads.
A cooling pad can help some laptops by improving air circulation underneath. It is not a repair for a defective fan, blocked heat sink or failing battery. Treat it as a useful accessory, not a cure for a hardware fault.
You can also review the power settings. A high-performance mode keeps components working harder and can increase heat. For general browsing, email and office tasks, a balanced or recommended setting is often more suitable. The trade-off is that demanding applications may run less quickly, but the laptop may be quieter, cooler and kinder to its battery.
Repeated automatic shutdowns are a clear warning. The laptop is likely switching off to prevent damage when it reaches an unsafe temperature. Continuing to use it can put stress on the processor, graphics chip, battery and storage drive.
Arrange an assessment promptly if you notice a swollen battery, a bulging case, a lifting trackpad, a burning smell, smoke, liquid damage or a fan making loud mechanical noises. A swollen battery is a safety issue. Stop charging and using the laptop, do not puncture the case and keep it away from flammable materials.
It is also sensible to seek help where the laptop overheats during simple tasks such as writing documents or checking email. That pattern points more towards dust, a cooling fault, malware or an underlying hardware issue than normal high-demand use.
A little routine care makes a real difference. Keep food, pet hair and dust away from the workspace, and do not leave the laptop running in a hot car or direct sunlight. Shut it down or let it sleep properly when not in use, rather than leaving demanding programs running overnight.
For laptops used intensively, occasional professional cleaning can extend their useful life. This is particularly worthwhile for devices used in dusty environments, by students carrying them between locations, or by businesses relying on laptops for day-to-day operations. Regular maintenance also creates an opportunity to check battery condition, storage health and software performance before a small issue becomes downtime.
If your laptop is ageing, repair versus replacement depends on the fault and how you use it. Cleaning and fan replacement can be cost-effective. If the device has poor battery life, insufficient memory, obsolete software support and repeated overheating, investing in a newer machine may offer better value over time.
A local workshop can identify whether the problem is dust, a fan, thermal paste, software activity or a more serious fault. Anglian Internet can assess overheating laptops and provide clear advice on the most practical repair route, helping you get back to reliable work, study or everyday use without unnecessary guesswork.
A hot laptop is not always an emergency, but it should never become part of the normal working day. Give it clear airflow, reduce unnecessary strain and act promptly when the warning signs continue.